Free Shipping in Canada
Purchase our standing desks and get free ground shipping within Canada, we ship UPS and Canpar. Some desk accessories may not qualify for free shipping.
Note: Shipping charges may apply to remote locations. If you wish to cancel an order that has already been shipped, please note that shipping fees may still apply.
60 Day Trial with Free Returns / Exchanges
Each customer is eligible for one (1) 60-Day Trial per purchase, per standing desk. A Customer is defined by an order placed using the same credit card, email address, or shipping address.
We will provide you with an RMA ticket number and free return shipping label for your product.
The product, opened or unopened, can only be returned within the 60-Day Trial. Our return/exchange policy lasts 60 days from the date you take receipt of the shipment.
Please Note: The item’s original box and packaging are required for all exchanges or refunds.
Once a return is requested and the required information has been provided, we will schedule a pickup appointment. While we do our best to accommodate your preferred times, pickups will ultimately be subject to courier availability. A pickup must be completed within 3 weeks after return is approved.
Any returned product type will not be eligible for additional subsequent trials (i.e. if you return a desk, you will not be eligible for another 60-day trial on future desk orders).
Any environmental and/or customer-inflicted damage will disqualify the ability to exchange or return
In the event of a return or exchange, the pickup address can differ from the original delivery address, however it must be a valid street address within Canada
Once the return has been completed and confirmed, your refund will be processed back to the original method of payment used for the purchase within 5 business days. Standard processing time for the funds to be posted by your bank are 3-5 business days.